Everything you need to know before booking.

You can book on the SLG TAXIS Premium booking page, by phone at +41 79 104 37 56, or via booking@slgchauffeur.com WhatsApp. Availability and the fixed rate are confirmed before payment.

Yes. Every journey is billed at the rate quoted at booking, with no meter and no last-minute surcharge, VAT included.

Full payment is required before booking confirmation. Credit cards, including American Express, are accepted; a 3.5% card processing fee applies. Approved corporate accounts may be billed under agreed terms.

Cancellation is free more than 48 hours before pickup. Between 48 and 24 hours, 50% is charged; less than 24 hours, no-show, or once the chauffeur is en route, 100% is charged. Changes requested at least 24 hours in advance are subject to a CHF 50 fee.

Yes, 7 days a week, including night flights, public holidays and during major Geneva events.

Your flight is tracked in real time. Your chauffeur automatically adjusts their arrival time in case of delay or early arrival, at no extra cost and without a new booking.

Your chauffeur waits inside the terminal, in the arrivals area, with a sign bearing your name.

60 minutes of waiting are included in every airport transfer, allowing time to collect your luggage and clear customs. Details on the airport transfers page.

Three Mercedes categories: E-Class (up to 3 passengers, 3 bags), V-Class (up to 6 passengers, 6 to 7 bags) and S-Class (up to 3 passengers, 3 bags, the highest level of comfort). Details on the fleet page.

Yes, on request at booking. Please specify the number and age of the children so we can prepare the right equipment.

Via the form on the Corporate account page, by phone, or through WhatsApp. We set up centralised monthly billing and a dedicated contact.

Yes, we coordinate fleets of several vehicles for delegations, seminars or trade shows, with a single point of contact at SLG TAXIS Premium. Details on the events page.

Our official Geneva taxi authorisation (AUADP) gives us access to bus lanes open to taxis and certain areas restricted to ordinary traffic, an access no VTC can obtain. We combine this regulatory advantage with the standards of a high-end private chauffeur service.

Geneva and its surroundings, the canton of Vaud, neighbouring France and the main alpine destinations (Chamonix, Verbier, Gstaad, Crans-Montana, Courchevel), as well as long-distance journeys to Zurich and Lyon. See details on the rates page.